Privacy Policy

1. Who We Are

Tutu Chocolates is a handmade chocolate business based in Watlington, Oxfordshire.

2. What Information We Collect

We may collect the following personal information from you:

Contact details (e.g. name, email address, phone number) when you fill out forms on our website
Order information (e.g. billing/shipping address, purchase details) when you place an order
Marketing preferences if you subscribe to our newsletter

3. How We Use Your Information

We use your personal data to:

Process and fulfil orders
Respond to enquiries and customer service requests
Send email updates and promotions (only if you’ve opted in)

We will never sell or rent your personal data to third parties.

4. How We Store and Protect Your Data

Your data is stored securely, and we take appropriate steps to protect it against loss, misuse, or unauthorised access. Payment information is processed securely through trusted third-party providers (e.g. Stripe), and we do not store your credit card details.

5. Cookies

Our website uses cookies to provide a better browsing experience and to understand how our site is used. You can manage cookie preferences in your browser settings. By continuing to use our website, you agree to our use of cookies.

6. Your Rights

Under UK data protection law (including GDPR), you have the right to:

Access the personal data we hold about you
Correct inaccuracies in your personal data
Request the deletion of your personal data
Withdraw consent for marketing communications at any time

To exercise any of these rights, please email us at sales@tutuchocolates.co.uk

7. Third-Party Links

Our website contains links to other websites (e.g. local attractions or event partners).
We are not responsible for the privacy practices of those external sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised effective date.

Last revised on 20/05/25

Questions?
If you have any questions about this Privacy Policy, please contact us at:
📧 sales@tutuchocolates.co.uk